We are
UX4mation
.
Our Story
Our company is built on 25 years of experience within the IT industry, developed at leading global consulting firms. Our dynamic and growing team has specialized in the ServiceNow platform throughout their careers, successfully delivering innovative solutions for clients around the world.
Together, we transform digital interactions into seamless, meaningful experiences—helping to make the world of work, work better for people.
By placing User Experience at the core of every decision, we empower organizations to turn business and IT challenges into opportunities for growth and innovation.
Our Core Values
By placing human connections at the forefront of technology, we fuel purpose-driven digital transformation. Our unwavering purpose shapes our core values:
People First: we prioritize our exceptional team members, valuing their individuality and fostering a personalized experience that fuels their engagement and enables the delivery of unparalleled customer service.
Delivering Excellence for Customers: we prioritize our exceptional team members, valuing their individuality and fostering a personalized experience that fuels their engagement and enables the delivery of unparalleled customer service.
Open, Diverse & Inclusive Community: we prioritize our exceptional team members, valuing their individuality and fostering a personalized experience that fuels their engagement and enables the delivery of unparalleled customer service.
Positive Sustainability & Social Impact: we prioritize our exceptional team members, valuing their individuality and fostering a personalized experience that fuels their engagement and enables the delivery of unparalleled customer service.
Founder’s vision
Our ambition with you
Our ambition is clear: to be your trusted partner in transforming and digitizing IT and business services leveraging the ServiceNow platform. Our expertise is built on a dedicated team of ServiceNow experts and a proven, industrialized delivery model, successfully deployed to major clients such as ENGIE, SCOR, BNP Paribas, EUROMASTER, and more. Our ServiceNow Centers of Excellence and Innovation (CoEI) capability offers groundbreaking consulting and implementation services. Combined with an industrial, costefficient delivery model, we deliver exceptional outcomes across transformation projects and RUN support services. At UX4MATION, success is a journey, not a destination. Together, we transform digital interactions into seamless, meaningful experiences—helping to make the world of work work better for people.
Nicolas Leszek, FOUNDER & CEO
Leadership
Our forward-looking leadership team is made up of dedicated, focused and experienced executives. Working with each other and with our employees worldwide, their knowledge and experience come together to make a difference for all our stakeholders: employees, customers, partners, investors and communities around the globe.
Meet Our Leadership Team
Awesome team members
Nicolas Leszek
FOUNDER & CHIEF EXECUTIVE OFFICER
“When I founded UX4MATION, my mission was clear—to leverage the power of the ServiceNow platform to drive meaningful, measurable, and sustainable change for both businesses and communities. Every day, I work to lead by example, ensuring that our solutions not only solve operational challenges but also create lasting social and economic value. My vision is to make technology accessible to those who need it most, empowering organizations and individuals alike to thrive in a digitally-driven world.
UX4MATION is a true game-changer in the ServiceNow ecosystem because we go beyond simply delivering technology. We’re committed to transforming human experiences—whether it’s helping SMEs and nonprofits streamline operations or nurturing young talent in underserved regions. As CEO, I’m proud to lead a company that’s not just shaping the future of business but also making a tangible, positive impact on society.”
Ghita Laraqui
Head of Marketing & Communication
“UX4MATION isn’t just another player in the ServiceNow ecosystem. We are game-changers. We don’t just implement technology—we humanize it, making it a tool for positive change in both business and society. Every campaign, every message, is an opportunity to show how our solutions empower clients, optimize their operations, and, ultimately, create lasting value that transform experiences alongside the whole value chain.”
Nihal Mountassir
Head of FINANCE & BUSINESS OPERATIONS
“What sets UX4MATION apart in the ServiceNow ecosystem is our holistic approach to operations. We don’t just deliver solutions; we invest in building strong, impactful partnerships and optimize our internal processes to better serve our clients. From managing budgets to streamlining operations, I see how the work we do helps organizations worldwide improve efficiency, save time, and make smarter decisions. Through our efforts, we’re not only leading digital transformation but also creating long-term positive change in underserved regions.”
Reda Elmedkouri
Head of HR & TALENT ACQUISITION
“What makes UX4MATION a game-changer in the ServiceNow ecosystem is our focus on talent development. We give opportunities to individuals who might not have had access to the ServiceNow platform otherwise, particularly through our partnerships with inclusive schools in Africa. My role allows me to see firsthand how we’re not just filling positions, but creating futures and shaping careers. Together, we’re building a workforce that’s skilled, inclusive, and ready to lead the digital transformation journey.”
Salma Andoh
Head of CUSTOMER EXPERIENCE
‘’At UX4MATION, we’re not just delivering technology—we’re shaping experiences. With over 9 years of experience across global strategy, IT consulting, and telecom, I’ve learned that the key to successful transformation lies in how we connect technology with the human experience. My role at UX4MATION is to ensure that every solution we implement is intuitive, impactful, and centered around the end-user. We go beyond solving business challenges; we create seamless, positive interactions that elevate customer satisfaction and drive loyalty. It’s this customer-first mindset that allows us to lead in the ServiceNow ecosystem, crafting experiences that don’t just meet expectations, but redefine them.’’
Jade Sayah
Head of EMPLOYEE EXPERIENCE
‘’At UX4MATION, we understand that a positive employee experience is the foundation of organizational success. With my background in global strategy and IT consulting, I’ve seen how empowered, engaged teams can drive innovation and create lasting impact. My focus is on shaping an environment where every individual feels valued, supported, and inspired to grow. We believe that by prioritizing employee well-being and development, we’re not only building a stronger company but also delivering better outcomes for our clients. Together, we’re fostering a culture that supports both personal and professional growth, ensuring that every employee is equipped to contribute meaningfully to our shared goals.’’
Loan Marcin
Head of OPERATIONAL EXCELLENCE
‘’At UX4MATION, my mission is to drive operational efficiency that transforms how businesses function. With more than a decade of experience in global strategy and IT consulting, I understand the critical role that seamless operations play in achieving long-term success. My role is to ensure our processes are not only optimized for today but are scalable for the future. We focus on building frameworks that allow organizations to innovate, adapt, and thrive in an ever-changing digital landscape. Our dedication to operational excellence enables us to deliver solutions that consistently exceed expectations and empower our clients to reach new heights.’’
Thomas Langlade
Head of TECHNOLOGY EXCELLENCE
‘’What distinguishes UX4MATION in the ServiceNow ecosystem is our unwavering commitment to technical excellence and innovation. With over 18 years in global strategy and IT consulting, I’ve seen how transformative technology can be when applied with precision and foresight. At UX4MATION, we don’t just deliver solutions; we craft scalable, sustainable systems that drive operational efficiency and unlock new opportunities for growth. Our focus on continuous improvement ensures that our clients are always ahead of the curve, equipped to navigate the evolving digital landscape with confidence and agility. Together, we’re not just solving today’s problems, but building the technological foundation for tomorrow’s success.’’
The way we work
At UX4MATION, diversity is not a box to check, it's in our DNA. We foster an open and inclusive workplace. Our Great Place To Work (GPTW) certification is a testimonial to our employee well-being.
Our team spans across the globe and we value a multicultural workplace that allows us to elevate human experiences.
We believe that our diverse culture fuels our journey.
Engage with our people !
We believe in our talents.
At UX4MATION, diversity is not a box to check, it's in our DNA. We foster an open and inclusive workplace. Our Great Place To Work (GPTW) certification is a testimonial to our employee well-being.
Our team spans across the globe. We value a multicultural workplace that allows us to elevate human experiences.
We believe that our diverse culture fuels our journey.
Mohamed JAMH
ServiceNow Technical Consultant
“At UX4Mation, I truly value the emphasis our team places on open and effective communication. Regardless of the topic, we always receive the information we need precisely when it’s required. This culture of transparency extends to our professional development, where our team is consistently engaged, seeking our feedback at every stage of our career growth. Team building is a core value at UX4Mation, creating a strong sense of collaboration and unity among colleagues. Additionally, we are kept well-informed about the company’s progress on various objectives, ensuring we feel connected to the broader mission, even when certain goals may not directly relate to our immediate responsibilities."
Lamia Bourich
ServiceNow Technical Consultant
“From the first day I met UX4MATION, I knew from their presence and energy that this was the place where I would innovate and grow. I've experienced a work culture that truly embraces agility and flexibility. I love how quickly we can adapt to new challenges and how everyone’s input is not just welcomed but essential. Being part of a team where productivity, idea-sharing, charity work, continuous learning, training, and even gaming together are all integral parts of our daily routine is just incredible. We’re not just colleagues, we’re becoming more connected and more like family every day!”
Oussama Haddi
ServiceNow Technical Consultant
"Working at UX4MATION means being part of a team where every idea is valued, and every contribution makes a difference. The company places a strong emphasis on both personal and professional growth, offering constant opportunities to learn and improve. We are encouraged to take on challenging projects that have a real impact and to collaborate in an innovative environment. The work atmosphere is dynamic and inclusive, fostering a strong sense of teamwork where everyone is motivated to bring their best. At UX4MATION, we don't just follow trends, we set them, and every team member plays a crucial role in our collective success."
AYMAN LHEND
ServiceNow Tech Lead
“Working at UX4MATION as a ServiceNow consultant means being part of an environment where innovation and collaboration drive every single project. Our company not only offers exciting projects that challenge your soft & hard skills, but also provides very strong support for professional and personal ambitions. Each team member is positively pushed to voice their ideas and contribute to the company’s strategic direction. Ux4mation also has one of the best flexible management frameworks accompanied with a strong focus on continuous learning, you grow alongside your co-workers while making a real impact on the world, by delivering the best solutions to our clients. Here, you're part of a big team that creates meaningful solutions every day.”
SALMA ANDOH
HEAD OF CUSTOMER EXPERIENCE
“The human experience above all. Beyond our areas of expertise, we actively contribute to the company's growth, engage in its day-to-day life, and have a say in its overall strategy. You might have a technical role but still be involved in shaping the Marketing or HR strategy... This level of involvement is quite rare in the professional world.”“The human experience above all. Beyond our areas of expertise, we actively contribute to the company's growth, engage in its day-to-day life, and have a say in its overall strategy. You might have a technical role but still be involved in shaping the Marketing or HR strategy... This level of involvement is quite rare in the professional world.”
Loan Marcin
Operational Excellence Lead
“A disruptive company. People are at the heart of every discussion. Our entire approach is centered on user experience (both clients and employees), starting with our own experience within the organization. From day one, there's a genuine sense of trust, sharing, and transparency.”
THOMAS LANGLADE
Technology Excellence Lead
“A village (a family) of proven ServiceNow experts who have made their mark in the market, working in a cohesive and complementary manner. They collaborate on the overall vision of the company, going beyond just client projects.”
Rabie Ouallaf
ServiceNow Technical Consultant
" Working at UX4MATION means being part of a team where every talent is recognized and valued. From day one, I felt the significance of my ideas and their impact on the company's direction and growth. The work environment is both flexible and collaborative, allowing me to take on exciting challenges while continuously developing my skills. Here, we believe that every individual contribution is essential in building a shared future, where excellence and innovation drive every project."
Ghita Laraqui
Head of Marketing & Communication
"At UX4MATION, we cultivate an environment that prioritizes personal development and the growth of soft skills. Every team member's voice is heard, and we ensure the right conditions are in place for each person to thrive. We’re committed to creating a space where individuals can experience both professional and personal fulfillment, while living truly unique professional and human experiences."
Jade Sayah
Head of employee experience
"As a leader at UX4MATION, I’m proud to be part of an organization that truly values work-life balance and trust. We believe in empowering our team by giving them the autonomy to manage their time and responsibilities, fostering an agile and modern work culture that prioritizes both individual ownership and collective decision-making."
Media Relations
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Investor Relations
UX4MATION’s business culture is designed to ensure transparency and efficiency. Explore our organizational chart and gain insights into our growth strategies and financial performance.
